It was the last race of the ski season. My son Daniel, 10 years old, was at the starting gate in his speed suit, helmet and goggles, waiting for the signal. “3… 2… 1…” The gate keeper called out and he was gone in a flash, pushing off his ski poles to gain momentum. One by one, each gate smacked to the ground when he...
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When thinking about how to develop in our careers, most of us tend to focus on promotions, projects, courses, certifications. We seek out expanded roles, more senior titles, extra money. We overlook one very key piece of the learning puzzle: proactively surrounding ourselves with people who will push us to succeed in unexpected ways and, in so doing, build genuinely rich, purposeful lives of growth,...
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Divya, a director who leads a large engineering team, was invited to a two-day retreat with the CEO and senior executives of her Fortune 50 company. She and 30 of her high-potential peers were excited to rub shoulders with the leadership team. The purpose of the retreat was to expose up-and-coming leaders to broader challenges, expand their network across silos, and, of course, give them...
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The summer vacation season may be behind us, but the holidays are right around the corner. And soon enough your colleagues may be asking you to cover for them while they’re away. All of a sudden, you’re juggling not only your normal work but also someone else’s. That’s potentially more email, more tasks, more meetings, and more searching for answers to questions about items outside of...
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It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that a study in the Netherlands found vacationers are no happier than non-vacationers after a break....
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The eight-hour workday harkens back to 19-century socialism. When there was no upper limit to the hours that organizations could demand of factory workers, and the industrial revolution saw children as young as six-years-old working the coal mines, American labor unions fought hard to instill a 40-hour work week, eventually ratifying it as part of the Fair Labor Standards Act of 1938. So much has changed...
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What happens to people who are overconfident? Are they generally rewarded, promoted, and respected? Or do we distrust them and avoid collaborating with them? Our research suggests it may depend on how they express confidence. One way people express confidence is verbally. We make specific, numeric expressions of confidence in our judgments, such as when making probabilistic forecasts (e.g., I’m 90% sure), or when estimating...
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Fair managers can reap big dividends. Extensive research finds that employees who feel fairly treated are better performers, helpful to colleagues, more committed to their workgroups and the organization, and less likely to steal or be rude to others. Yet, all too often, employees find themselves being treated unfairly – their boss makes decisions concerning them without consultation or due process, or their boss is inconsistent in...
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Breaking the service paradox Going on a family holiday entails a whole host of decisions. Some are made early on in the process, such as the period of time, destination and means of transport, and others much later, such as when and where to stop to eat, to refuel and to go to the toilet. There is a clear reason why you make the latter...
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As explained by Brian Barry of Multichannel Merchant, millennials make a growing cross-section of the American labor force. Ignoring this generation is impossible and attracting millennials in the supply chain is an even bigger hurdle. Since e-commerce has flooded the industry with more orders and stringent delivery expectations, supply chain leaders must think outside the box to attract and retain the next generation. In fact, millennials will make up...
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